News combit Dev Blog

Introducing Long Term Support (Enterprise Edition)

Posted: Thursday, October 13, 2016 | 0 comment(s)
 
We have a release cycle of approximately one year per major version  - actually it's quite accurately so, we have released the past 10 versions late in October. Coincidentially, this happens to be around my birthday, but that's a different story. It's always a nice present anyway.

For many of you, this is way too fast. We've been monitoring this question closely in our yearly customer survey for the past few years now. While most of you seem to be happy with the current cycle, some would rather see slower releases. The biggest problem for those seems to be the felt lack of support for older versions. While we still do support even LL1, it is true we don't usually release patches for versions much older than a year. The adoption rate of a new version is quite steep and often times you can workaround glitches in your own code as well. But it obviously just doesn't feel like the perfect customer service we're aiming to offer. So we had to find a way to make both groups happy, the ones who are just contempt with the current cycle and those who'd like us to support older versions with patches.

Long Term Support for reporting toolEnter the new Long Term Support (LTS) that comes with the Enterprise Edition starting with LL22. We'll support every other version (i.e. 22, 24, 26 and so on) for a duration of approximately two years until the next LTS version is released. So as long as you have a running subscription we'll accept bug reports against these versions and release fixes on a regular base. We hope this helps :).




Author: Jochen Bartlau
Head of Development List & Label

Jochen Bartlau leads the development at combit as Managing Director. He's a Microsoft .NET enthusiast driving innovation & agile project management. The mobile devices geek who used to be a physicist in his first life loves to spend his spare time with his family.


  

RSS
combit Development BlogRSS
What’s this blog for?
A place to share updates about the ongoing development of our products. General musings on the software industry included.
Archive
April 2021 (1)
March 2021 (1)
February 2021 (2)
January 2021 (1)
December 2020 (2)
November 2020 (1)
October 2020 (2)
September 2020 (1)
August 2020 (2)
July 2020 (1)
June 2020 (1)
May 2020 (2)
April 2020 (2)
March 2020 (2)
February 2020 (1)
January 2020 (1)
December 2019 (1)
November 2019 (2)
October 2019 (2)
September 2019 (2)
August 2019 (2)
July 2019 (2)
June 2019 (2)
May 2019 (1)
April 2019 (0)
April 2019 (1)
March 2019 (1)
February 2019 (1)
January 2019 (1)
December 2018 (1)
November 2018 (2)
October 2018 (4)
September 2018 (4)
August 2018 (2)
July 2018 (2)
June 2018 (2)
May 2018 (1)
April 2018 (1)
March 2018 (1)
February 2018 (2)
January 2018 (1)
December 2017 (1)
November 2017 (2)
October 2017 (3)
September 2017 (3)
August 2017 (2)
July 2017 (2)
June 2017 (1)
May 2017 (2)
April 2017 (1)
March 2017 (1)
February 2017 (1)
January 2017 (2)
December 2016 (1)
November 2016 (1)
October 2016 (4)
September 2016 (5)
August 2016 (2)
July 2016 (2)
June 2016 (3)
May 2016 (2)
April 2016 (3)
March 2016 (3)
February 2016 (1)
January 2016 (2)
December 2015 (2)
November 2015 (1)
October 2015 (4)
September 2015 (5)
August 2015 (2)
July 2015 (2)
June 2015 (2)
May 2015 (1)
April 2015 (2)
March 2015 (1)
February 2015 (1)
January 2015 (1)
December 2014 (2)
November 2014 (1)
October 2014 (1)
September 2014 (2)
August 2014 (1)
July 2014 (2)
June 2014 (1)
May 2014 (2)
April 2014 (1)
March 2014 (2)
+1 800 256 3608 (toll-free North America only)